Learn how our middleman system works and how to use it safely for your trades.
A middleman is a trusted third party who helps facilitate trades between two parties. They hold items or funds until both parties fulfill their obligations, ensuring a safe and fair transaction. Our automated middleman system creates private channels where you can conduct trades with oversight from our support team.
In any ticket channel, click the "Request Middleman" button. This will create a private middleman channel specifically for your trade.
In your private middleman channel, paste the Discord User ID of the person you're trading with. They will automatically be added to the ticket with full permissions.
Both parties can now communicate in the private channel. Discuss trade details, share screenshots, and coordinate the exchange while our support team monitors the process.
Our support team will join the channel to assist with the trade, verify items/funds, and ensure both parties fulfill their obligations before releasing the trade.
Create middleman ticket
Add trading partner
Discuss trade details
Send items/funds to middleman
Verification by support team
Release to receiving party
For digital items like game accounts, NFTs, or digital codes, the middleman will verify ownership and ensure proper transfer before releasing payment.
For physical items, the middleman will coordinate shipping and verify delivery before releasing payment to the seller.
For services like design work or coding, the middleman will verify completion and quality before releasing payment.
Make sure you're using the correct Discord User ID, not username or tag.
If you can't see the channel, contact support immediately.
Support team may be busy. Be patient and don't create multiple tickets.
Provide evidence and let support team mediate fairly.
If you have questions about using the middleman system or need assistance with a trade, our support team is here to help.